Instagram DM and comment automation
A customer DMs your Instagram account with a keyword. Zingbizz Leads replies in seconds, asks your questions one at a time, and saves every answer as a lead.
Works with Instagram Business and Creator accounts. No Facebook Page setup.
@yourbrand
Instagram · Direct message
Seconds
from a DM to the first reply
One at a time
questions asked over DM
Checked
emails, phones, dates and links
CSV or API
every lead, wherever you work
How it works
Click Connect Instagram and approve on Instagram's own screen. About thirty seconds, and no Facebook Page setup.
A canned reply, a numbered FAQ, or a form that asks one question at a time and checks each answer before moving on.
The words that start it — contains or exact match — with a priority for when several triggers match the same message.
Every completed form shows up under Submissions with the answers as they were worded. Export CSV, or read them over the API.
Features
Point a keyword at a form, a FAQ or a single reply. Pause any of them with a switch.
Free text or multiple choice with tappable replies. Every answer is checked before the next question — name, email, phone, number, date or link — and a question can wait on an earlier answer.
What’s your email?
priya@northstudio
That does not look like an email address (example: name@company.com).
priya@northstudio.in
Which service are you interested in?
Contains or exact match. When several match the same message, priority decides.
pricepricingquotecontains · priority 10Contacts tap a number, type it, or ask in their own words — a close match still finds the answer. Add topics once the list grows.
Search by name, email, phone or form. Filter by status and date. Export CSV.
Completion rate, where people stop answering, and when they message — by day and by hour, in your timezone.
When nothing matches, say something useful. Or stay silent.
Thanks for reaching out! Reply MENU to see what I can help with.
Built inside Instagram’s rules
Every message the app sends answers something the person did first. That is the whole model, and it is what keeps an account in good standing.
0
Nothing goes out unless someone DMs the account or comments on its post. No broadcasts, no follow-ups, no promotions.
1
A ledger keyed on the comment makes a redelivered webhook harmless, and you can cap it at once per person per post.
24h
Replies go out inside Instagram's window. A reply to a comment is the only way the app ever opens a new thread.
Yours
Leads, contacts and messages stay inside the workspace that connected the account. Disconnect from Instagram at any time, and a deletion request removes what was collected through it.
Developers
Everything under Submissions is also an API. Create a read-only key on the API page and pull leads into the sheet, CRM or assistant you already use.
A key can only read. Revoke it and it stops that instant; the others keep working.
By form, status and date, with cursors so a sync never misses a lead or reads one twice.
A ready-made skill file describes the API, so Claude or any assistant can fetch and summarise leads. Copy it from the API page.
API keys
Each key reads this workspace only.
Sheets sync
zbk_a1b2…wxyz
CRM import
zbk_9f3e…qm7c
Assistant
zbk_h8s2…p0dk
About
Zingbizz is a digital marketing and branding agency in Chennai, India. Zingbizz Leads is the product it builds and runs for businesses whose customers arrive by Instagram DM.
zingbizz.comAccounts are created by invitation. Ask, and we set up your workspace.
Questions? zingbizzofficial@gmail.com
@yourbrand
@yourbrand New website packages are live. Comment
infofor the details.@arun.designs info
@yourbrand Sent you a DM!
Direct message · @arun.designs
Hey Arun! Here are the details. What’s your name?
Comment to DM
A comment becomes a conversation.
Someone comments a keyword on your post. Zingbizz Leads replies under it, then sends that person one private reply — which can start the same form.